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Strategic Negotiating

Program Facilitators

Arthur Ridgeway

Arthur Ridgeway, Ph.D., is a registered psychologist who works as a consultant and facilitator for various client organizations, government agencies, and educational institutions. Arthur specializes in the design and implementation of strategic process interventions aimed at effecting personal, professional and organizational change.

In addition to his consulting practice, he leads public seminars and in-house programs on a wide range of topics including communication, team effectiveness, leadership development and conflict resolution. He works in the field of dispute resolution as a mediator/facilitator/trainer specializing in resolving workplace conflicts and designing resolution systems.

Arthur is a senior associate with the Niagara Institute and a senior trainer with the Justice Institute of B.C., Centre for Conflict Resolution. He has worked as a co-chair/facilitator on the Union – Management Partnering Best Practices Study Tour and the Performance Management Program for the Conference Board of Canada.

Internationally, he is working as the expert representing Canada at the APEC Alternative Dispute Resolution Executive Education Project in Bangkok, Thailand and Mexico City, Mexico. In addition, he was a facilitator in the Pacific Public Management Executive Program in Australia for the Asia Development Bank Institute.

Arthur’s work is based on the premise that effective change does not result from single events or quick fix solutions, but rather on a planned approach toward professional and organizational development. His work with groups is aimed at increasing individual understanding, altering behavioural and organizational patterns, and developing commitment to implementing lasting change.

His unique blend of skill, combined with the use of practical life examples and humour, makes him a particularly effective leader of professional and organizational development.

 

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Testimonials

 
"Excellent course and facilitator."

Lina Carelli - Program Services, Finance & Administration
Canada Revenue Agency

“An excellent course. I highly recommend it. It was very interactive, and the instructor was of particularly high calibre.”

Karen Earle – Director, Distribution Services
Manulife Financial Corporation