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Withdrawal, Rescheduling, and Substitution Policy

The Niagara Institute is committed to fully meeting the needs of all participants and the delivery of the highest-quality programs. To maximize participant learning, Niagara strictly controls class size and invests significant resources in pre-program preparation. For these reasons, the Niagara Institute utilises a fee schedule for the withdrawal or rescheduling from its programs, based on posted list prices.

 

Comprehensive Programs


Calendar Days
75+ 41-74 21-40 0-20
Executive Leadership Program 10% 25% 50% 100%
Executive Leadership Essentials
Leadership Development Program (LDP) ®
Building Leadership Essentials

Focused Skill Programs


Speaking as a Leader 5% 10%
Communication for the Senior Leader
Leadership Presence
Taking the Stage

Withdrawal

Withdrawal from a program within two (2) business days of registration will result in no withdrawal, rescheduling, or substitution fees. Providing assessments have not been accessed.

Rescheduling

Rescheduling of a program may result in reduced cancellation fees. Selection of an alternate program date must be made within two (2) weeks of withdrawal from the original program and the new program date selected must be within six (6) months of the original program date (twelve (12) months for Executive Leadership programs).

Substitution

If you are unable to attend the program for which you are registered, some programs allow for a substitute participant from your organization to attend in your place. The withdrawal fee will be reduced accordingly.

Accommodations

In order to reduce or avoid hotel charges Niagara must be notified of any changes or cancellations of accommodations as soon as known.

Public Programs

Public Programs Header

Comprehensive and focused leadership programs that build the critical skills of successful leaders.

Custom Programs

Custom Programs Header

Create a focused team development experience with greater synergy.

Executive Coaching

Executive Coaching Header

Explore new leadership perspectives with a focused one-on-one or team management.