About the Niagara Institute

Our Privacy Policy

The Niagara Institute’s mission is to improve the quality of leadership in organizations through education, training, research and the dissemination of knowledge. As part of this effort we gather relevant information on both organizations and individuals participating in our programs. These data are then analyzed and the results used by the Institute for training, program development, and research purposes.

Since the organizations and people who participate in our programs and other activities represent valuable sources of research data, we collect information from them for both research and leadership development purposes. The Institute’s staff and associates have a strong commitment to protect the privacy, rights and dignity of every person who participates in these activities. For this reason we have a number of safeguards, some of which are:

• All data Niagara Institute collects about any individual is shared with and explained to that person.

• The Institute does not release personal information about an individual to any organization or person outside the Institute, its affiliated organizations and faculty associates. All staff, faculty associates and affiliates are contracted to maintain confidentiality of all personal information.

• Periodically we may publish aggregate data on groups of people. It is our policy always to protect the identity of individuals when releasing information on group performance.

• For quality assurance and program evaluation purposes, certain Institute staff including the Lead Trainer, Chief Assessor and Head Coach review participant information and monitor faculty performance. This includes, but is not limited to, the periodic review of audio records of participant feedback sessions after receiving appropriate permission from participants.

• When attending Niagara Institute programs, people often disclose or discuss confidential issues. It is a requirement that the group agree not to disclose or discuss that information outside of the program.

• The Institute is responsible for the collection and storage of participant documentation. All information is kept secure and confidential, in a manner that conforms to the College of Psychologists of Ontario and Personal Information Protection and Electronic Documents Act (PIPEDA) standards.

• Niagara Institute hires third party suppliers of psychological assessment tools to manage collection of participant data and reports. All parties are required to sign a confidentiality agreement. This information is kept confidential and on file with the third party supplier for a maximum period of one year. The information is then destroyed.

As a division of the Conference Board of Canada, the Niagara Institute and its affiliated organizations are committed to protecting the privacy of personal information provided by customers. Participation in Institute programs requires some sharing of personal information within the training groups. All participants are asked to respect and maintain the privacy and confidentiality of shared information. The Niagara Institute is not liable for any personal information participants disclose to others.

This statement was prepared to help participants in Niagara Institute’s programs understand our policy on privacy, quality assurance and research. If you have any questions, please feel free to raise them with any Institute staff member.