As any administrative professional knows, there is so much more to the job than what meets the eye. It's not enough to just check things off your to-do list; to become truly influential and productive you must have the skills to prioritize tasks, manage your own workload, and make the right decisions for not only yourself but those around you.
To help you get there, Leadership Excellence for Administrative Professionals is a program designed and delivered for today's busy administrative professionals. Over the course of two days, you will develop key administrative skills, such as communication, problem-solving, decision-making, and leadership. Upon returning to work, you will have the skills, tools, and confidence needed to excel in your role.
Next Start Date
August 4, 2021 at 11:30AM ET
December 14, 2021 at 11:30AM ET
(Also available for intact teams of 10+ people. Inquire here.)
2 full-day sessions
This program is 100% online
Who Should Attend
This program is suitable for executive assistants, office administrators, administrative assistants, customer service representatives, clerks and, record-keepers.
What To Expect
Leadership Excellence for Administrative Professionals is made up of highly interactive sessions led by a facilitator that encourages you to network with peers, brainstorm ideas, engage in skill-building activities, and receive constructive feedback.
While we know you will complete this program feeling inspired, we'll do you one better. This program will leave you immediately equipped and confidently able to:
Make decisions about workload management that support leadership priorities
Proactively identify the cause of common problems and present solutions with confidence
Speak with clarity when communicating with leaders, colleagues, and clients
Prioritize tasks according to personal and organizational objectives
Collaborate with leaders and colleagues in-person and remotely to find win-win solutions
Reviews From Your Peers
"This program helped give me the confidence to excel in my role. It taught me how to work effectively with specific communication styles and gave me guidance on prioritizing my workload. I would recommend it to any administrative professional looking to improve their skills."
"An excellent course, if you are looking to advance your communication and administrative skills to be a more productive and influential asset to your workplace."
"I enjoyed the course, and I learned some great tools that I can use back at the office. I also appreciated the fact that it was offered online so that I could take it, and hope that future programs will be offered that way as well."
The UBC Sauder School of Business is a Canadian academic business school with more than 2,700 students in Bachelors, Masters and PhD programs, and boasts over 40,000 alumni in 80 countries. Located in Vancouver at the University of British Columbia, the school draws from the internationalism of the city to provide a global business perspective.