Most organizations agree that developing frontline leaders and supervisors are critical to long-term success, as they oversee the majority of employees. That’s why equipping team leaders with supervisory skills, knowledge, and best practices to support, inspire, and motivate others to deliver results is critical to success today and tomorrow.
In Niagara Institute’s Supervisor Training program, your frontline managers and team leaders will receive practical and highly effective training that reflects the reality that supervisors face daily. The three-module program strikes the right balance between knowledge transfer and hands-on activities and practice. It covers the core competencies supervisors need, including team management, communication and listening, and building relationships, so your team leaders leave with the knowledge, skills, and tools they need to confidently step up to the next challenge.
Who Should Attend
Whether your employees are new team leaders or have been overseeing a team for years, Supervisor Training is designed for first line managers to quickly gain supervisory skills and tangible tools to make them more effective team leaders back on the job.
What to Expect
Supervisor Training is delivered over three half-day modules online or one-and-half days in person by a skilled facilitator. Over the course of the program, ample time is given for self-reflection and application of the content to ensure participants build confidence and competence, enabling them to apply their new skills back on the job.
While we know your will supervisors and frontline team leaders will complete this program feeling inspired, we'll do you one better. This program will leave them immediately equipped and confidently able to:
Understand their role and responsibilities at a supervisor level
Set expectations, delegate work, and assign accountabilities to their team members
Motivate and inspire their team to deliver results
Clearly communicate directions, feedback, and expectations
Actively listen to team members to understand what they’re saying and respond appropriately
Build and maintain authentic relationships centered around mutual trust and respect
Approach team leadership with greater self-awareness of their strengths, weaknesses, and pitfalls to avoid
Identify and leverage the talents of their team members