4 min read
Balancing Empathy and Authority as a Mid-Level Manager
“Empathy is about finding echoes of another person in yourself.” – Mohsin Hamid
Work Skills
3 min read
Top 7 Secrets of Highly Effective People
Being effective at work isn't just about doing more; it's about doing things right. Ever wonder how some people seem to get everything done and still...
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Effective Delegation Techniques for New Managers – A Beginner’s Guide
Welcome to the start of your leadership journey! Stepping into a managerial role is both exciting and challenging. One of the first skills you'll...
3 min read
Online Synchronous Training vs In-Person Training for Managers
When it comes to leadership development for mid-level managers, choosing the right delivery method for training can make all the difference. In...
3 min read
Reward Power: Should You Use It To Motivate Team Members?
In the organizational context, reward power is one of the key types of power that leaders and managers can use to influence and motivate their team...
5 min read
The FAQs of Building and Maintaining Relationships at Work
Positive relationships at work, whether between a direct leader, peers, colleagues, suppliers, or customers, are an essential aspect of day-to-day...
![[Infographic] Top 10 Leadership Skills for Managers](https://www.niagarainstitute.com/hubfs/Leadership%20Skills%20for%20Managers%20%281%29.png)
3 min read
[Infographic] Top 10 Leadership Skills for Managers
When you step into a people leadership role, one of your first thoughts is: what do I need to be a great manager? While you’ll need to tap into many...
4 min read
10 Common Barriers to Effective Communication (+How to Handle Them)
Effective communication is key to the success of every individual, team, and organization. However, there are many barriers to effective...
7 min read
21 Qualities of a Good Leader: A Self-Assessment
Do you know if you have the qualities of a good leader? In this article, you’ll find the 21 qualities of a good leader, a short definition of each,...
4 min read
Executive Assistant Skills Assessment [2025]
Have you ever asked yourself what exactly makes a great executive assistant (EA)? While there are many ways to answer this question, one thing is...