Resources

Free Resources and Articles From the Team at Niagara Institute

Interpersonal Skills

5 Languages of Appreciation in the Workplace

5 min read

What Are the 5 Languages of Appreciation? A Guide for Leaders

Have you ever heard of Employee Appreciation Day? If you haven’t, this holiday is “celebrated” on the first Friday of March every year. Some...

Emotional Intelligence in the Workplace Stats

3 min read

The Statistics on Emotional Intelligence in the Workplace

You see it all the time: someone is deeply knowledgeable, a strong problem solver, equipped with top-notch technical skills, and can think logically...

Why Is the Feedback Sandwich Bad? And How To Give Better Feedback

3 min read

Why Is The Feedback Sandwich Bad? And How To Give Better Feedback

Many leaders shy away from delivering negative feedback or, when they do, try to soften the blow. It's human nature to do so, as, like anyone,...

Verbal Communication at Work

3 min read

5 Verbal Communication Mistakes You Need to Correct ASAP

Collaborating with coworkers, resolving conflicts, leading meetings, working with customers, passing on information, or building healthy working...

6 Signs You Are NOT An Effective Communicator

3 min read

6 Signs You Are NOT An Effective Communicator

In today’s workplace, there are countless forms of communication to stay on top of. Between instant messages, Zoom calls, emails, presentations,...

Empathy in Leadership

2 min read

[Infographic] Is Empathy in Leadership a Strength or a Weakness?

There was a time not so long ago when those in leadership were expected to be authoritative, fearless, rational, restrained, and stoic. Since then,...

10 Things Not To Do When Giving Feedback

3 min read

10 Things Not To Do When Giving Feedback

It is easy to let someone know they've done a good job as a leader. Giving corrective feedback, on the other hand, is much more challenging. In fact,...

3 Common Misconceptions About Executive Presence

3 min read

3 Common Misconceptions About Executive Presence

There is a difference between a boss and a leader. A boss tells their people what to do, whereas a leader inspires, motivates, and encourages those...

Communication Styles in the Workplace

3 min read

How To Spot Different Communication Styles in the Workplace

No one uses a singular communication style in the workplace. Everything from the topic of the conversation to the person you are speaking with’s tone...

Being Accommodating and Nice at Work

3 min read

What’s Wrong With Being Accommodating and Nice at Work?

It is not uncommon for individual contributors and leaders alike to receive feedback that they’re “too nice” or “overly accommodating” at work. In...

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